How to Start an Order

Have an idea and ready to get started? Visit the START AN ORDER page of our website to submit your project details and a member of our team will get back to you within minutes!

If you’ve worked with us before, contact your Account Manager directly for the fastest response. Don’t know who your Account Manager is? Email info@thesocialife.com and await a quick reply.

If you need to talk to us NOW, try our live chat!

How Long it Takes

Once you approve and pay for your order, production time is 7-10 business days (for most products), plus shipping time. See the shipping section below for shipping transit times.

It usually takes a few days of collaboration between you and TSL’s Design Team to get your product looking just the way you want it to, so please contact us as far ahead of time as possible! In total, we ask that you contact us at least 3 WEEKS before you actually need your order.

Some custom products do take longer: 1-2 additional weeks depending on the customization. Custom products include the following:

Embroidery • Custom pockets • Custom Dyed Garments • Spirit Jerseys • Flannels

Designs/Artwork

Whether you're a designer with print-ready files, or you only have a written description of what you want, send us what you’ve got and we’ll make it happen.

Not sure what you want? Check out our Design Gallery for examples of what other chapters have done in the past. Everything you see there can customized however you’d like.

The best part is - your designs with TSL are always FREE!

Products

With so many product options on the market, how do you know you’re getting the best quality at the best price? That’s what we’re here for. Your Account Manager’s job is to find you the best option for the product you’re looking for. If you saw another sorority with a shirt you liked, or one of your favorite fashion brands on instagram, send it our way and we'll find it for you!

We can make anything from tees, tanks and sweatshirts, to backpacks, blankets, and coffee mugs. Want to see all the options? Check out our Product Gallery! If you can’t find it there, we’ll find it for you.

Payment

You can quickly pay your invoice online with a credit card or mail us a check. Do you need each member of your chapter to pay for their shirts individually? Our online checkout platform, GroupBuy™, makes it easy for you to share a private link with your chapter. Once the link closes on the date of you choosing, we’ll send you a list of everyone’s sizes and start producing your order.

Shipping

SHIPPING IS FREE! All orders ship via UPS Ground from our Los Angeles Headquarters. See the below chart for UPS Ground transit times. If you’re in a rush and worried about your order getting to you on time, don’t worry! Just let us know and we'll get you taken care of.